Data Deletion Instructions
Last updated: 13 November 2026
If you use our software (business account)
- To disconnect Facebook, Instagram or WhatsApp: open Integrations → Disconnect. We delete the stored tokens immediately and stop receiving data.
- To delete leads: open a lead and delete it, or ask us to delete all workspace data.
- To close your account and delete everything: email our support email (see the Contact page) from your registered email with the subject “Delete my account”. We confirm within 7 working days and delete within 30 days (invoices are kept as required by tax law).
If you are a customer / lead of a business that uses us
Ask that business to delete your details. You can also email our support email (see the Contact page) with your phone number and the business name – we will forward the request and make sure your data is deleted within 30 days.
Facebook login / app data
You can also remove our app from Facebook: Settings → Security and login → Business integrations → Remove. Then email us and we delete any data received from it.